Apple Services, Security and Support from OceanCyber

Progressive firms who’ve invested in Apple technology for their team need and demand the best when it comes to service and support.

OceanCyber specialises in helping businesses like yours operate smarter and more securely with Apple technology.

From support desk services to deployment, management, monitoring and cybersecurity, we can maintain your Apple environment – iOS, iPadOS, macOS, and tvOS – operating at peak performance. Reach out to us to learn how our Apple-certified technicians can help with your pure Apple or hybrid Apple/Windows environment!

How OceanCyber Helps Teams Using Apple Technology

  • With over 20+ years of experience, our Apple-certified technicians and Apple-native tools will ensure your Apple ecosystem is supported and secured around the clock.
  • Unlike a Windows-focused service provider who usually tries to shoehorn Macs into a Windows workflow, we fully support both pure Apple and hybrid Apple/Windows environments. This cross-platform experience allows us to deal with your most challenging issues, whether you’re 100% Apple or “mixed-OS”.
  • Cybersecurity is another huge headache we can help you solve. While Apple products are known to offer enhanced reliability and security, no platform is bulletproof. As a result, teams using Apple devices are just as prone to cybercrime as their Windows counterparts!

Apple Technology Services Powered by OceanCyber

Apple Focused Support Desk

From Apple hardware to software to the operating system, leverage our Apple-certified consultants via our U.S. based24x7x365 help desk to troubleshoot and remediate your team’s issues immediately.

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Custom Configuration

Every business solution requires setup or configuration, from iPad points of sale to stock management systems. We’ll deploy, configure, manage and support your Apple technology, so you get the most from your investments.

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Automated Deployment and Management

We’ll deliver over‑the‑air updates for supervised iOS, iPadOS, macOS, and tvOS devices. In addition, critical updates can be pushed to all staff to ensure they have the latest security features on all their devices.

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Software Patching and Deployment

The ability to rapidly deploy, update and patch macOS, Apple apps, and third-party applications will proactively prevent security vulnerabilities and ensure your employees are at their best.

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Mobile Device Management (MDM)

Our team has advanced training in deploying and managing Apple devices using Apple Business Manager and our powerful mobile device management tool, ensuring the security of your team.

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Superior Endpoint Protection

Because traditional antivirus is no longer enough, and Macs aren’t immune, we offer a cutting-edge, Mac-friendly endpoint protection solution that identifies new threats, stopping hackers and malware from spreading across your organization.

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Secure Cloud Backups

Data loss and ransomware threats can occur on Macs, so protecting geographically dispersed devices demands a reliable backup solution. Therefore, we include a comprehensive backup that is macOS-friendly, safeguarding your remote team from accidental or malicious data loss.

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Audits and Reporting

Our custom Vision-Bot portal is the best way to view your Apple device data. Vision-Bot allows our team to diagnose issues rapidly and provides an easy reporting tool that lets you share essential information and updates with your firm stakeholders.

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Professional Consultation and Training

Our specially trained Apple consultants can help you establish the best technology for your business, provide a strategic recommendation, and deliver ongoing guidance and end-user training as required.

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For several years, Apple devices have been growing in reputation in the business world, driven partly by the desire to empower staff with tools they know and love.

There’s no question that Apple products are an ideal investment, and numerous research shows the cost savings and business advantages enabled by enterprise Mac deployment.

Firms recognise that giving employees the tools they choose, known as employee choice, benefits the entire organisation, including improved engagement, retention and loyalty.

This pattern has been further accelerated with the recent shift to remote work, where staff use personal computers and mobile devices, including Macs, iPads and iPhones, to access business applications and data.

This rising demand and usage of Apple devices in the office also means rapidly evolving administrative and management requirements – including the need for enhanced security.

Every business needs the flexibility to properly manage, secure and support Apple devices and those who use them!

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