What Managed IT Services Does OceanCyber Offer?

A Managed Service Provider (MSP) is an organisation that handles your IT needs remotely with considerably less cost than employing an in-house staff. Working with a managed service provider allows knowledgeable professionals to proactively work to maintain your IT needs and assist in developing an ongoing plan to ensure your infrastructure, systems, and security stay in excellent working order.

Managed IT services enable businesses to outsource part or all of their systems administration to simplify IT operations and reduce costs. A Managed Service Provider (MSP) can take the burden of managing your business technology services off your shoulders. Rather than using time, energy, and resources to build an internal IT management team, an MSP will provide the experienced IT assistance and administration with their resources. Reach out to us and arrange an exploratory call to see how managed IT service and support from OceanCyber can help YOUR business grow!

OceanCyber provides a full spectrum of IT services to help organisations that lack the time or expertise to handle their technology in-house to the extent they desire. Our workforce of experienced, trusted engineers, programmers, analysts and consultants are ready to handle all of your IT needs.

  • We’ll assist you in getting your networks, systems, and computers running faster, more efficiently, and issue-free
  • You’ll have fast and consistent access to your data and network.
  • We’ll catch problems before they impact your business.
  • Reduce downtime, lost data, and disruptions in employee productivity, sales, cash flow, production, and customer support
  • Network audits, design, integration, and implementation for : infrastructure and software program, LAN, WAN, fixed, and wi-fi connection.
  • Equipment and software procurement (servers, computer systems, peripherals, and software programs), vendor management.
  • Provide Security, including protection against potential hackers, viruses, spam, malware, software bugs, and other risks.

Remote IT Support

The most common tech support solutions needed are end-user issues, such as inability to connect to the internet, a slow or “frozen” computer, lost passwords, failure to print, or difficulty logging in. We can solve these IT issues remotely using tools that enable full access to your network and systems. OceanCyber remote support technology services include software installation, cloud services, advanced troubleshooting and repairs of applications, and more—cost-effectively keeping your employees up and running.

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Network Monitoring and Administration

Want to keep your IT environment running at high performance? OceanCyber provides around-the-clock monitoring and management of all the components in your network, including routers, firewalls, and switches. Our automated systems detect and report failures of devices and connections as we proactively monitor your computer systems, servers, and other network elements.

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Backup and Disaster Recovery (BDR)

Today’s companies are creating more data than ever, and protecting that data is a priority. BDR requires a robust data backup and disaster recovery solution that forms the foundation for business continuity. Your data backup and disaster recovery system is one of the most critical investments for protecting your organization. OceanCyber helps you choose, deploy and manage the backup and recovery solution that’s best for your business. We provide multiple options that will meet your backup and recovery needs.

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Bring Your Device and Mobile Support

Mobile device security becomes a problem when staff bring their devices into the office. Although mobile devices enhance employee productivity, improperly managed devices can be a significant security threat. Many clients depend on our IT team for advice on protecting their mobile environment. Usually, we start with creating a custom Bring Your Device policy. We can also help you consider a Mobile Device Management (MDM) solution and other best practices for securing your devices.

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On-Site Support

Many IT support tasks are executed remotely with the growing popularity of cloud-based services. But there are still issues where on-site solutions are either desired or required. OceanCyber always sends a technician to your location for problems we cannot resolve remotely. We also offer regularly scheduled on-site services. Talk to us about our on-site support plans to see which one is best suited for your needs.

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Server and Workstation Management

One of the fundamental ways service providers can protect your business from cyberattacks is to keep your software and operating systems up to date. Failure to take action means you not only miss out on new features but also open the door wide to hackers searching for companies that haven’t bothered with the latest security updates. If you lack the staff to handle this regularly, OceanCyber will take over responsibility for this critical task to ensure business continuity with automated software updates, patch solutions, and security updates, including antivirus and antispam.

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Cyber Security Services

Security is a huge concern for every business, but only a few organizations have the resources to fight cyber threats and attacks effectively. Access to sophisticated, 24/7 cybersecurity protection is one of the prime reasons companies hire Managed IT Service Providers. Click on right here to learn more about OceanCyber’s Managed Security Services.

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Hardware and Software Program Procurement

Evaluating, purchasing, and installing hardware and software programs is time-consuming. OceanCyber has the knowledge and expertise to help you decide on the right licensing agreements and hardware for your business. In addition, we manage the procurement process end to end—from installing, maintaining, and upgrading your systems.

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