Restaurant POS
In a restaurant, the POS is more than a receipt. The waiter takes the order on the POS, the kitchen sees that order, and the customer pays MoMo or cash on it. DwumaPOS does that for cafés, chop bars, hotel restaurants, and takeaway.
Updated · OceanCyber, Accra
You set up your tables on the POS. When the waiter confirms the order, the kitchen ticket prints with the same items, including the changes the customer asked for. You are not shouting the order across the room, and you are not hoping a paper slip arrived.
At the end of the meal, MoMo, cash, or card is taken on that same order. Close of day is one report: what was served, what was cancelled, and what the riders collected.
A lot of kitchens cook from the POS and also keep a second list in WhatsApp. The item that just finished in the kitchen is still on the phone, so you sell it again. On DwumaPOS the online menu is the POS product list. A pickup or rider order shows up on the POS. The customer can see who is bringing the food.
If the building also sells rooms, that is a different DwumaPOS setup, hotels and guesthouses. This one is for the food.
Put the POS on a Windows computer if dinner has to continue when the fibre or the light goes. Sales stay on that computer and upload later. A POS that only works in the browser stops when the network stops.
Before you open, take one small MoMo payment on the POS and one small order on the website for the same dish. At close, the MoMo payments should match the cash and card. If a MoMo payment is still pending, do not mark the food as paid. DwumaPOS wrote a short checklist for that.
Your own riders collect the order and hand it to the customer. If they are busy, Dwuma riders can take the extra trips. Those riders are paid by MoMo or card. Cash on delivery stays with your own riders. The customer sees the rider’s name, phone, and a map.
The POS, the menu website, and delivery are all DwumaPOS. Call them on 054 308 0918.