billing
Customer accountHow to top up wallet and pay renewals
Open Dashboard → Wallet, add funds with Paystack, then return to Dashboard and click Charge wallet on any due renewal.
Helpful?
Support
Help center & guided support
Find answers for planning a project or managing an existing OceanCyber account, then follow the relevant next step.
Knowledge base
11 articlesrenewals
Customer accountWhat to do when a renewal is past due
Past due means payment was not collected on schedule. Add funds and charge manually before grace ends to avoid suspension.
Helpful?
support
For everyoneIntake request vs formal proposal request
Use Get started for a quick interactive brief. Use the formal proposal request when you want structured scope, timeline, and cost sections.
Helpful?
websites
For everyoneHow to generate a project estimate in GHS
Use the project cost calculator to choose platform, design, scope, and timeline. It gives a rough range in cedis and lets you download a proforma PDF.
Helpful?
security
For everyoneSecurity checks before website launch
Minimum launch checks: HTTPS enabled, strong admin passwords, role-based access, backups, and monitoring alerts.
Helpful?
websites
For everyoneWhich service should I choose?
Choose Web development for websites and browser-based platforms, Mobile apps for a new iOS or Android product, and Website to mobile app when you already have a working site you want assessed for store release.
Helpful?
support
For everyoneWhat happens after I submit a project request?
Our team reviews your goals, timeline, constraints, and contact details. We then respond with clarifying questions or recommend the right discovery call, estimate, or proposal path.
Helpful?
billing
For everyoneHow packages, estimates, and proposals differ
Packages show common starting scopes, the calculator gives a non-binding planning range, and a proposal confirms the tailored scope, assumptions, milestones, and fees for your engagement.
Helpful?
websites
For everyoneGoogle Maps listing and company facts
Our Company facts page lists verifiable office, pricing, and Ghana search topics. It also includes copy-ready text for Google Business Profile — business description, services, Q&A, and prompts you can send clients after delivery so reviews mention what was built. Keep the legal business name; paste wording only.
Helpful?
websites
For everyoneIn-store POS vs ecommerce website
OceanCyber builds marketing sites and ecommerce stores (Paystack, Mobile Money, catalogue checkout). DwumaPOS is our flagship POS — one stock list for in your shop, online shop, and delivery on dwumapos.com. Pick ecommerce for a custom web build; use DwumaPOS when you sell from live stock and MoMo at shop scale.
Helpful?
websites
For everyoneFinding a web design or website development company in Ghana
If you searched on Google Maps for a web design company, website developers, or a development company in Accra or Ghana, use our local pages for packages in cedis, live portfolio links, and the same team that works from 47 Nii Kwashiefio Avenue.
Helpful?