billing
How to top up wallet and pay renewals
Go to Dashboard > Wallet, add funds with Paystack, then return to Dashboard and click Charge wallet on any due renewal.
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Support
Help center and guided support
Find answers quickly, then follow guided next steps for billing, renewals, and project requests.
Knowledge base
5 article(s)
renewals
What to do when a renewal is past due
Past due means payment was not collected on schedule. Add funds and charge manually before grace ends to avoid suspension.
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support
Intake request vs formal proposal request
Use interactive intake to describe needs quickly. Use formal proposal request when you want a structured scope, timeline, and cost sections.
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websites
How to generate a project estimate in GHS
Use the calculator to choose platform, design, scope, and timeline. It gives a rough range and lets you download a proforma PDF.
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security
Security checks before website launch
Minimum launch checks: HTTPS enabled, strong admin passwords, role-based access, backups, and monitoring alerts.
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