billing
For everyoneHow to top up wallet and pay renewals
Go to Dashboard > Wallet, add funds with Paystack, then return to Dashboard and click Charge wallet on any due renewal.
Helpful?
Support
Help center & guided support
Find answers for planning a project or managing an existing OceanCyber account, then follow the relevant next step.
Knowledge base
5 article(s)renewals
For everyoneWhat to do when a renewal is past due
Past due means payment was not collected on schedule. Add funds and charge manually before grace ends to avoid suspension.
Helpful?
support
For everyoneIntake request vs formal proposal request
Use interactive intake to describe needs quickly. Use formal proposal request when you want a structured scope, timeline, and cost sections.
Helpful?
websites
For everyoneHow to generate a project estimate in GHS
Use the calculator to choose platform, design, scope, and timeline. It gives a rough range and lets you download a proforma PDF.
Helpful?
security
For everyoneSecurity checks before website launch
Minimum launch checks: HTTPS enabled, strong admin passwords, role-based access, backups, and monitoring alerts.
Helpful?